ISO 22320:2018
Security and resilience — Emergency management — Guidelines for incident management
The international standard for emergency management. ISO 22320:2018 establishes requirements for incident command, coordination, and communication — enabling organisations to respond effectively to any emergency situation.
Why Certify
Benefits of ISO 22320 Certification
ISO 22320 builds the emergency response capability your organisation needs to protect people and maintain operations.
Enhanced Emergency Response
Build structured, coordinated emergency response capability that minimises impact and protects people and assets.
Demonstrate Preparedness
Show regulators, clients, and the community that your organisation is prepared to respond effectively to emergencies.
International Best Practice
ISO 22320:2018 aligns with international emergency management standards recognised by governments worldwide.
Improved Coordination
Clear command structures and communication protocols enable faster, better-coordinated responses to incidents.
Protect People & Communities
Structured emergency plans and trained response teams reduce harm to workers, communities, and the environment.
Regulatory Compliance
Meet emergency management regulatory obligations for critical infrastructure, mining, healthcare, and other regulated sectors.
What It Covers
Key Requirements of ISO 22320:2018
ISO 22320:2018 covers the full emergency management cycle — from preparedness and planning through response, coordination, and post-incident review.
Industries
Who Needs ISO 22320?
ISO 22320 is essential for organisations with significant emergency response obligations or that operate in high-hazard environments, including:
Simple & Clear
Our ISO 22320 Certification Process
Application & Scoping
Define the scope of your emergency management system — types of emergencies, locations, and boundaries.
Certification Agreement
Agreement covering audit requirements, timeline, and certification conditions.
Stage 1 Audit
Documentation review of emergency plans, command structure, and response procedures.
Stage 1 Report
Findings and guidance on gaps to address before the Stage 2 audit.
Stage 2 Audit
On-site audit verifying your emergency management system is implemented and capability is validated.
Certificate Issued
Your ISO 22320:2018 certificate is issued — valid for 3 years with annual surveillance audits.
Ready to Get ISO 22320 Certified?
Contact our team today for a free assessment and tailored quote. Most eligible businesses can achieve certification within 7–10 days.